Product Overview


Chat4Support is a customer service and marketing tool that enables your website visitors to communicate with your personnel in real-time. Visitors to your website simply click a Chat4Support button and are connected with one of your representatives. Your representative assists the visitor by providing information, links, graphics, or even guiding them through your website. You can also initiate chat invitations to valuable visitors. Chat4Support Pro can monitor website traffic, record visitors footprint, identify valuable visitors and analyze their search engine and keyword usages.

             Requirements

   Chat4Support supports Windows NT 4.0, Windows 2000, Windows 2003, and Windows XP.
  • 128M Memory or above
  • 10 MB free disk space
  • IBM compatible PC with a Pentium- Class   Microprocessor
  • TCP/IP installed
  • Internet Explorer 6.0 or above

Editions

Product Edition Free Edition
180 Days' FREE with basic live chat functions, including chat history, Email signature and visitor IP blocked.

Product Edition Standard Edition
15-Day free trial with more advanced features such as ticket system, auto-invitation, proactive chat invitation, knowledge base management, multi-operators chat and chat transfer, etc.

Product Edition Professional Edition
15-Day free trial to monitor visitor traffic, match keywords from visitors, review visitor footprint, as well as analyze visitor's referrers, search keyword usage, monitor chat statistics report, identify valuable visitors and use SSL.

How to SET UP Chat4Support?

  1. Download Chat4Support client software
  2. Install software (Run .exe file you download)
  3. Sign-up a new account
    (Click "Sign up a new account" in software. Or Sign up at Chat4Support homepage)
  4. Run Chat4Support application, and login as a new user
  5. Generate new chat button HTML codes
  6. Paste chat button HTML codes into your web pages you wish to have a chat button appear