|Server Edition (Installable Edition) --One-Off Payment and Free Setup|
If you want to host Chat4Support on your own server, and pay one-time cost, please purchase Chat4Support Server edition. One-year free support, One-year free upgrade, No setup fee.
Please download the following software package to evaluate the Server Edition of Chat4Support software:
Server Edition Download: Chat4Support Server Edition Package
* The free trial software has some limitations. You must purchase a license to get rid of the limitations.
* Please follow the Server Edition Installation method to install all the software parts, which include: server-part software and Web Admin Consle (run on your own server), Operator Client software (run on your operators' computers)
* Make sure you have your own server, which can meet the follow system requirements:
System Requirements (for server machine)
Coding Best Software ("We") will offer the whole package (with all Professional features) of Chat4Support Server edition to customers ("Customers" or "You") who purchase Chat4Support Server edition. The package will include: Chat4Support Server Software, Chat4Support Operator Software, and web-based Admin Console that you can set up on your own server.
You may follow the Server Edition Installation method to set up the software by yourself. We may also help install Chat4Support Server software on customers'server if customers allow us to do so and provide us with server access information like remote desktop info. There is no charge for the installation of Chat4Support Server software.
One-year Free Support and Upgrade
We will offer one-year free support and free upgrade to all Chat4Support Server Edition users. The start date of the one-year period will begin on the date when the customers'order has been processed successfully. The support methods may include live chat, email, ftp, remote desktop. Customers must provide us with correct contact or access information. Customers must initiate a upgrade request by email if they need to get free upgrade.
Support and Upgrade Fees after One-year Period
Customers can request a refund within 30 days after the purchase if the software cannot work at all. We will investigate the refund and help solve any problems to avoid refund. If we approve the refund request, customers must remove all Chat4Support files from their computers, and the full amount of the payment less USD100 will be refunded to the customers. (USD 100 will not be refunded)